All prices are ex. works. Shipping costs depend on your country of delivery, the delivery cost will appear at check-out in the final step. Also, import duties and taxes will be charged in certain countries. Please contact your local customers office to ascertain applicable rates.
Once applicable order & payment has been received, we ensure to ship within2 to 3 days. Orders are not shipped or delivered on weekends or holidays. After your order has handed out to the courier, you will receive a track & trace code via MyParcelBEto follow your order.
BELGIUM — 6,50 euro*
THE NETHERLANDS — 7,50 euro
EUROPE — 17 euro
(*) FREE SHIPPING IN BELGIUM ON ORDERS ABOVE €60
ISU Antwerp takes care to promptly deliver your order, but no responsibility for delays in postage outside of our control. For more info, please check our shipping policy page.
It is of the highest importance to us that you love your order. Anyhow, it's possible you might want to return an item for any given reason.
The items must be returned unopened and in the original package. You can exchange it or return it by taking the following steps:
Explain what you would like to do with the items that you have received and please also mention your order number. For returns, send back your order to us (on your expense), and we will send you the new item(s) back for free. Shipping address: ISU Antwerp - Kasteelpleinstraat 58, 2000 Antwerpen.
The original shipping costs are not included in case of refund of an order. The items must be returned unopened and in the original package. Items are returned at your own risk. ISU Antwerp is not responsible for any damage to your package when returning it. It is up to you to prove that the relevant package was sent back to us.